Usage Pings for trials - increased collection speed
To help with our trial engagement and conversion, knowing the activities of trialists would be a big help.
Our current Usage Pings are done once a week, on a Sunday night. For a trial, this would mean we potentially get quite a lag in information coming through.
Is there a way to increase the speed and/or frequency at which we get usage pings for trials?
The BDR would then be able to prioritise which trialists to engage with (prioritising the most active ones) but also how to engage with them - what the prospect is interested in and what parts of GitLab they haven't tried yet.
You could also segment trialists that sign up but don't have any usage pings. They then get a custom email around installation and how to get started.
Edited by Simon Williams