Merge requests · GitLab.com / www-gitlab-com · GitLab

Add HA bootcamp checklist

!9362 · created Jan 10, 2018 by Chenjerai Katanda
DepartmentCustomer Support handbook
- Merged
- 12
- 1
updated Feb 03, 2022
Add workflow for sales info requests

!8180 · created Nov 10, 2017 by Chenjerai Katanda 10.4
DepartmentCustomer Support handbook
- Merged
- 1
updated Feb 03, 2022
GitHost bootcamp updates

!5786 · created Apr 24, 2017 by Harish Ramachandran 10.4
DepartmentCustomer Support documentation handbook
- Merged
- 1
updated Feb 03, 2022
Make support workflow links absolute

!5567 · created Apr 06, 2017 by Chris 10.4
DepartmentCustomer Support bug handbook
- Merged
- 4
updated Feb 03, 2022
Update job Service Engineer => Support Engineer

!5566 · created Apr 06, 2017 by Chris 10.4
DepartmentCustomer Support handbook
- Merged
- 1
updated Feb 03, 2022
Rename Service Engineers to Support Engineers

!5565 · created Apr 06, 2017 by Chris 10.4
DepartmentCustomer Support handbook
- Merged
- 3
updated Feb 03, 2022
Update Service Engineer -> Support Engineer

!5553 · created Apr 05, 2017 by Lee Matos 10.4
DepartmentCustomer Support handbook
- Merged
updated Feb 03, 2022
Update blog post requirements for SE

!5267 · created Mar 09, 2017 by Chris 10.4
DepartmentCustomer Support handbook
- Merged
- 3
updated Feb 03, 2022
Add FAQs to dormant username policy

!4594 · created Jan 23, 2017 by Ghost User 10.4
DepartmentCustomer Support handbook
- Merged
- 5
- 3
updated Feb 03, 2022
Add hot queues to support handbook

!4356 · created Dec 28, 2016 by Lee Matos 10.4
DepartmentCustomer Support handbook
- Merged
- 5
updated Feb 03, 2022
updating support workflows handbook with GKE cluster creation instructions

!42716 · created Mar 04, 2020 by Keven Hughes
DepartmentCustomer Support documentation handbook
- Merged
- 1
updated Feb 03, 2022
Docs for sanitizing, deleting data sent to Support 1 of 1 checklist item completed

!37492 · created Dec 27, 2019 by Greg Myers
DepartmentCustomer Support Update Handbook handbook
- Merged
- 13
updated Feb 03, 2022
Fix the layout and title for the Support Quick Reference page and add a table of contents.

!28870 · created Aug 28, 2019 by Brian Sexton
DepartmentCustomer Support handbook
updated Feb 03, 2022
Update Support Managers page to talk about Metrics with Explore and Periscope

!25539 · created Jul 05, 2019 by Lee Matos
DepartmentCustomer Support handbook
- Merged
- 1
- Approved
updated Feb 03, 2022
Add Community Forum Support Workflows to Handbook 2 of 3 checklist items completed

!66631 · created Oct 29, 2020 by Greg Myers 13.9
Community Advocacy DepartmentCustomer Support devrel handbook
updated Feb 03, 2022
Working with Support for customers with strict security policies 2 of 3 checklist items completed

!65390 · created Oct 16, 2020 by Greg Myers 13.5
DepartmentCustomer Support handbook
- Merged
- 1
updated Feb 03, 2022
Change support bootcamp to training module in comms handbook

!63734 · created Sep 29, 2020 by Greg Myers 13.5
DepartmentCustomer Support handbook
updated Feb 03, 2022
Organize SLA details under Support Service Levels heading 3 of 3 checklist items completed

!58176 · created Jul 30, 2020 by Greg Myers 13.3
DepartmentCustomer Support Update Handbook handbook
- Merged
- 3
- 1
updated Feb 03, 2022
Remove extra backtick ` in grep command example 0 of 3 checklist items completed

!49030 · created May 07, 2020 by Greg Myers 13.0
DepartmentCustomer Support handbook
updated Feb 03, 2022
Update customer feature proposal workflow 1 of 2 checklist items completed

!44703 · created Mar 26, 2020 by Greg Myers
DepartmentCustomer Support Update Handbook documentation handbook
- Merged
- 13
- 1
updated Feb 03, 2022