Merge requests · GitLab.com / www-gitlab-com · GitLab

Define customer-written GitLab automation scripts as outside scope of support 0 of 2 checklist items completed

!44183 · created Mar 20, 2020 by Greg Myers
DepartmentCustomer Support handbook
- Merged
- 9
- 3
updated Feb 03, 2022
Add Greg as Community Relations Support counterpart 1 of 2 checklist items completed

!42950 · created Mar 06, 2020 by Greg Myers 12.9
DepartmentCustomer Support Update Handbook handbook
- Merged
- 2
- Approved
updated Feb 03, 2022
Fixes spelling errors in support handbook

!92017 · created Oct 12, 2021 by Greg Myers
DepartmentCustomer Support handbook
- Merged
- Approved
updated Feb 03, 2022
Handbook: Improve typos and grammar on associating_purchases page 4 of 4 checklist items completed

!88560 · created Aug 18, 2021 by Shem Gyll
Community contribution DepartmentCustomer Support handbook
- Merged
- 2
updated Feb 03, 2022
Remove mention of Support Slackbot 4 of 4 checklist items completed

!87710 · created Aug 04, 2021 by Andrew Conrad
DepartmentCustomer Support handbook
updated Feb 03, 2022
Handbook: removed reference to Starter for self-managed offerings

!79061 · created Apr 06, 2021 by Shem Gyll
DepartmentCustomer Support Portfolio Marketing handbook
updated Feb 03, 2022
Separate community forum and community support docs 0 of 3 checklist items completed

!78393 · created Mar 26, 2021 by Greg Myers 13.11
DepartmentCustomer Support devrel handbook
- Merged
- 3
- Approved
updated Feb 03, 2022
Handbook: Change "gitlabber" to "gitlab team member" on sites/marketing/source/company/strategy/index.html.md 5 of 6 checklist items completed

!78007 · created Mar 23, 2021 by Shem Gyll
DepartmentCustomer Support handbook
- Merged
- 1
updated Feb 03, 2022
Initial commit on CustomerDot account workflow 2 of 3 checklist items completed

!77601 · created Mar 17, 2021 by Sokunrotanak Srey (Rotanak)
DepartmentCustomer Support handbook
- Merged
- 2
updated Feb 03, 2022
add SEO title 3 of 3 checklist items completed

!75435 · created Feb 19, 2021 by Lauren Barker
DepartmentCustomer Support To Do handbook
- Merged
- 2
- Approved
updated Feb 03, 2022
Merging L&R billing and cancellation workflows into one page 3 of 3 checklist items completed

!71917 · created Jan 12, 2021 by Keven Hughes
DepartmentCustomer Support handbook
- Merged
- 10
updated Feb 03, 2022
Note preferred region is required, not optional 0 of 3 checklist items completed

!84208 · created Jun 11, 2021 by Greg Myers
DepartmentCustomer Support handbook
- Merged
- 1
- Approved
updated Feb 03, 2022
Add directional indicators to customer-support PIs 2 of 3 checklist items completed

!61355 · created Sep 01, 2020 by Kyle Wiebers 13.4
DepartmentCustomer Support KPI handbook
- Merged
- 6
- Approved
updated Feb 03, 2022
Clarifying Support's Deep Dive Process

!23722 · created Jun 04, 2019 by Harish Ramachandran
DepartmentCustomer Support documentation handbook
- Merged
- 4
- 2
updated Feb 03, 2022
Integrations page: Update boards

!98095 · created Feb 02, 2022 by Arturo Herrero
groupintegrations handbook
- Merged
- 2
- Approved
updated Feb 02, 2022
Update Distribution with details on the Build vs Deploy groups 3 of 4 checklist items completed

!98076 · created Feb 02, 2022 by DJ Mountney
groupdistribution handbook
- Merged
- 2
- Approved
updated Feb 02, 2022
Fix "healthy" typo in GitLab values 3 of 4 checklist items completed

!98046 · created Feb 01, 2022 by Valerie Karnes
handbook
- Merged
- 1
updated Feb 02, 2022
Added showcase link and FY cleanup 2 of 4 checklist items completed

!98107 · created Feb 02, 2022 by Mark Nuzzo
handbook sectionci
updated Feb 02, 2022
Add project techtask to Engieering projects page 3 of 4 checklist items completed

!97724 · created Jan 27, 2022 by Peter Leitzen 14.8
devopsmonitor grouprespond handbook
- Merged
- 7
- 1
- Approved
updated Feb 02, 2022
Add HM to team page 2 of 4 checklist items completed

!98059 · created Feb 01, 2022 by Vincy Wilson
Quality Department handbook
- Merged
- Approved
updated Feb 01, 2022