Using snowplow for red error banner reporting

Problem

We don't have visibility into when users encounter red error banners in-app. This lack of tracking prevents us from understanding what are the most common errors users are encountering in-app. By tracking these errors in snowplow it will give us the clarity to understand what errors users are encountering the most and help understand which user experiences we should focus on.

Solution

We should implement snowplow tracking on the red banner component across the app and then send text contained within the error as an attribute within the event. A possible structure for this event could be as follows.

Event: error-red-banner

Attributes to include in the event:

• Timestamp
• Referring URL
• Current page URL
• Text within the error message