View and sort how long Service Desk issues open
Context
- Part of https://gitlab.com/gitlab-org/gitlab-ee/issues/1675
- Exclusive ~"EE Premium" feature only
Description
- View how long a Service Desk issue has been open, using
closed_at - created_at
, c.f. https://gitlab.com/gitlab-org/gitlab-ce/issues/27212. - Some UI in the issue to indicate this information, integrated with due date / SLA (https://gitlab.com/gitlab-org/gitlab-ee/issues/2031) and time tracking perhaps.
- Sort by how long issues have been open in the issues list.
Edited by 🤖 GitLab Bot 🤖