Pipeline success emails looks too much like the pipeline failure message
Problem to solve
Follow up/discussion from this feature on pipeline succeeds.
The new emails look way too similar to the old "pipeline failure" emails
Each time I see one I think "oh, my last push failed", and I run to my laptop only to find it's a successful pipeline.
Screenshot This is a screenshot of what the email preview looks like on iOS. The majority of the text is identical except for one word at the end, which makes it hard to identify at a glance.
I've learnt to be alarmed by the failure emails, and these look too alike.
Intended users
User experience goal
Make sure that we inform the user clearly in the email title when they view their inbox on both mobile and desktop viewports.
Proposal
Change the title and first paragraph copy in the email templates to:
- Success (green after not red)
Succesful pipeline for master | Test Project | 45dg23bc
Pipeline #123421 has passed! Project...
- Failure (red)
Failed pipeline for master | Test Project | 45dg23bc
Pipeline #123421 has failed! Project...
- Fixed (green after red)
Fixed pipeline for master | Test Project | 45dg23bc
Pipeline has been fixed and #123456 has passed! Project...
Further details
Permissions and Security
Documentation
Availability & Testing
What does success look like, and how can we measure that?
What is the type of buyer?
Is this a cross-stage feature?
Links / references
Edited by Dimitrie Hoekstra