Update 'Create a new project' copy on Step 4 /sign_up/welcome
Summary
Update copy to add clarity to this step of the registration flow
Aligns to Q3 KR https://gitlab.com/gitlab-com/gitlab-OKRs/-/work_items/3998
Current State
Step 4 /sign_up/welcome
of the free registration flow asks users questions that determine different subsequent registration paths
- If
My company or team
andCreate a new project
is selected, a user is directed to Trial by default on Step 5 /company page - If
Just me
andCreate a new project
is selected, Step 5 is skipped and a user is directed to Step 6-8 - If
My company or team
andJoin a project
is selected, a user is directed to the product automatically (skips Step 5-8) - If
Just me
andJoin a project
is selected, a user is directed to the product automatically (skips Step 5-8)
Customer Problem
- If users make a mistake in selection they cannot exit out (due to
ensure_onboarding
) and cannot re-do. - We are hearing some feedback that some users are not wanting to create a new group/project and are unable to dismiss #420981 (closed)
- We are hearing some feedback that some users are not intending to start a trial #420981 (closed)
Solution
We have the opportunity to add clarity on this page to ensure users are making the right choice that directs them to the right path.
To start we will be updating the copy under Create a new project
to add clarity that selecting this option will create a new project. The current copy isn't clear that this is what will happen.
Updated copy
Create a new project on GitLab. Store your files, plan your work, and collaborate on code
Assets
SaaS Registration Flow (Slide deck)
Edited by Paige Cordero