Epic work items post-launch feedback mechanism
Overview
In order to capture feedback from customers after the launch/migration of Epic work items, there should be a clear and accessible channel for them to reach out. We will have a feedback issue to aid in capturing this feedback, but we need to have an easy path for users to get there.
Proposal
Introduce an actionable badge in the breadcrumbs bar that will display a popover on click, containing information about the new experience and a link to provide feedback (link to the feedback issue). Upon the first time a user navigates to an epic detail page after the migration, display the popover by default (similar to how we introduce new features). This will aid in the discovery of the changes, as well as point users to this badge in the case they have feedback to provide.
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Use the actionable badge variant to display the indication of changes to the epics experience within the breadcrumbs bar. -
On click of the badge, display a popover containing the content as shown below along with the link to the feedback issue -
The first time a user views an epic detail page after the migration, display the popover by default.
Popover Copy
Title
New epic look
Body content
We’ve introduced some improvements to the epic page such as real time updates, additional features, and a refreshed design. Have questions or thoughts on the changes? Provide feedback on the experience.
/cc @amandarueda