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Add a note about posting Ops customer escalations on Slack

Grzegorz Bizon requested to merge docs/gb/customer-escalations-doe-ops into master

Why is this change being made?

In the recent Ops Staff meeting we agreed that some of the customer escalations would benefit from additional visibility. This merge request adds a short note about posting important Ops-related customer escalations to #doe-ops Slack channel.

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