Clarify who helps in specific support cases
It's not always easy to know where to get help from Support. We have a page, but it's quite long, so we believe it would have to have a "quick reference".
Closes gitlab-com/support/support-team-meta#4930 (closed)
Notes/to do:
- call out "managing who can open a ticket": https://about.gitlab.com/support/managing-support-contacts/#managing-contacts
- https://gitlab.com/gitlab-com/sales-team/field-operations/enablement/-/issues/1969#note_1302781449
Edited by Cynthia "Arty" Ng