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Adds Data Subject Request SLA to Support KPIs

Lyle Kozloff requested to merge lyle-add-data-subject-kpi into master

Why is this change being made?

Relates to gitlab-com/support/support-team-meta#5103 (closed)

Data Subject requests aren't currently a part of support KPIs, but do represent a growing body of work the team is doing.

This MR adds this work as a performance indicator to support.

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