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NPS/CSAT page overhaul

John Gamboa requested to merge jpgamboa-npscsat-update into master

Why is this change being made?

As per https://gitlab.com/gitlab-com/sales-team/field-operations/customer-success-operations/-/issues/2637, we've been getting a lot of questions about how to access NPS and CSAT results. This should clear up any confusion given that the page was originally designed only for CSMs. However, other people on other teams want to learn about and account's CSAT score.

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
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