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Update Dedicated workflows in Support

Matthew Badeau requested to merge docs-move-dedicated-handbook-sections into master

Why is this change being made?

This is a single iteration as part of a larger change to update the GitLab Dedicated workflows and to separate them out to different sections. This is based on feedback from a coffee chat with @jlyttle. (Notes here: gitlab-com/support/support-team-meta#5128 (comment 1421136663))

The Switchboard section is still in draft mode but wanted to make sure the link exists.

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

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