Skip to content

Update weekday only shift guidance to not be out of date

Alan Richards requested to merge master-patch-b797 into master

Why is this change being made?

💡 Provide a detailed answer to the question on why this change is being proposed, in accordance with our value of Transparency.

The guidance on https://about.gitlab.com/handbook/engineering/infrastructure/incident-management/incident-manager-onboarding/#incident-manager-shifts was put in optimistically when addressing https://gitlab.com/gitlab-com/gl-infra/mstaff/-/issues/184 but it's taken much longer than expected due to complexity but the page remained with the same guidance. This MR corrects the out of date information and places an undetermined period of time. Once https://gitlab.com/gitlab-com/gl-infra/mstaff/-/issues/184 is resolved this will need to be updated to reflect new dates.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

Edited by Alan Richards

Merge request reports

Loading