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Update Live Optimisation handbook page

Chloe Cartron requested to merge ChloeCartron-master-patch-5151 into master

Why is this change being made?

The handbook page for Live Optimization has been updated.

This change adds links to resources that can be shared with customers as alternatives to a synchronous Live Optimisation session when participating to a webinar is more appropriate.

Live Optimisation sessions are focused on helping customers achieve specific goals and outcomes and work towards a scaled or future usage of Ultimate. When customers are looking for generic best practices on using the platform, the content provided during CSM webinars would be more appropriate.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

Edited by Chloe Cartron

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