Remove Associate role from on-call rotation
Why is this change being made?
With a new Associate Engineer role introduced earlier this year, I think a change to on-call eligibility should follow, which takes this role into account. This is an entry-level role and I think it shouldn't be included in full on-call rotation, especially without any targeted onboarding to prepare for such duty. As a quick solution, I suggest excluding Associate engineers from on-call rotation, as there have already been some shift assignments that will need reverting if this change gets merged.
Additional suggestions / iterations:
- Allow Associates to shadow on-call engineers and learn from them (do we need a process for this or it would be more on a "opt-in" basis and up to Associate to decide?)
- Prepare an onboarding that would introduce Associates to on-call
If this gets approved, I'll open MR that changes the eligible list export to skip Associate role.
Author and Reviewer Checklist
Please verify the check list and ensure to tick them off before the MR is merged.
-
Provided a concise title for this Merge Request (MR) -
Added a description to this MR explaining the reasons for the proposed change, per say why, not just what - Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
-
Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI) - If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the
Maintained by
section on the page being edited - If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
- The when to get approval handbook section explains the workflow in more detail
- If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the
-
For transparency, share this MR with the audience that will be impacted. -
Team: For changes that affect your direct team, share in your group Slack channel -
Department: If the update affects your department, share the MR in your department Slack channel -
Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR - For high-priority company-wide announcements work with the internal communications team to post the update in #company-fyi and align on a plan to circulate in additional channels like the "While You Were Iterating" Newsletter
-
Edited by Kamil Niechajewicz