Merge Request - Handbook - Payroll - Papaya Global - UAE Payday - Update and clarification regarding salary pay date / release

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As a commitment to Transparency, we need to update a clarification for UAE Pay date that appears in our Handbook.

Our PEO Papaya has clarified the below in regards to salary payment release and possible delays some employees may encounter due to their individual bank account setup and other variables.

 

We want to add this important point into our Handbook:

* as this was communicated by Papaya via email to employees to clarify any delays

* ensure all employees understand what the impact may be based on the bank they choose to receive their salary payment

* for new hires to be aware in case they have any financial obligations to take into account at the time of receiving their salary payment

 

Currently the handbook states:  _Papaya Global - UAE payday is on the 28th of each month unless it falls on a holiday_

The further clarification is the following: 

"Important Note: Payments are released by Connect Resources on the specified pay date. However, it is essential to note that this pay date represents the day they initiate the salary transfers. It does not guarantee that the funds will be available in the Team member’s bank account on the same day.

While it is usual that clearance of funds is complete within hours, or even minutes, on the same day; the time it takes for the Team Member’s salary to clear in their bank account is subject to various factors, including the policies and processing times of their individual bank and the type of account they hold. While many Team Members receive their salaries on the same day as the pay date, it can take up to 48 hours for others, depending on these variables. This delay may be attributed to differences in bank processing schedules, account types, and even unforeseen delays in the banking system.

We advise Team Members to consider planning for the possibility of a delay in receiving their salary, particularly if they have pending financial obligations on the pay date."

We hope this change gives further clarity on what team members are concerned in relation to salary release and fund reception based on their personal bank of choice.

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