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Adding incident management blog post and image

Amelia Bauerly requested to merge design-facilitation-blog-post into master

What is this blog post about?

Monitor group's design facilitation on incident management

What are the relevant issue numbers?

Closes #3699 (closed)

Checklist

  • Link to issue added, and set to close when this MR is merged
  • Due date and milestone added for the desired publish date
  • If time sensitive
    • Added ~"priority" label
    • Mentioned @rebecca to give her a heads up ASAP
  • Reviewed by team member
  • Reviewed by content team
Edited by Amelia Bauerly

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