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Tidy the "IT Ops" page up a bit.

Brian Sexton requested to merge tidy-up-it-ops-page into master

This updates several things on https://about.gitlab.com/handbook/business-ops/it-ops-team/, including:

  • It moves the welcome and upper contact sections below the table of contents.
  • It changes the welcome heading level.
  • It updates a couple link URLs.
  • It links to the #it-ops Slack channel.
  • It makes several capitalization adjustments, including capitalizing brand names.
  • It fixes some spelling errors.
  • It fixes some punctuation issues.
  • It changes the implied "People… Operations" to "the People Group".

cc @wzabaglio

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