Skip to content

Update the customer emergency alert wording

Rehab requested to merge rhassanein-patch into master

Why is this change being made?

Currently, if an incident is not acknowledged, the management is being notified before everyone on the call rotation is notified.

This MR is fixing the wording used in this page to match the current alert sequence.

Recent example incident (Slack internal)

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
  • Assign this change to the correct DRI
    • If the change relates to any part of the project other than updates to content and/or data files (e.g. team.yml) please make sure to ping @gl-static-site-editor in a comment for a review and merge.
    • If the DRI for the page/s being updated isn't immediate clear, then assign it to your manager.
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies

For help with failing pipelines reach out in #mr-buddies in Slack

Edited by Rehab

Merge request reports