Update way in which on-call is handled in Production
Closes https://gitlab.com/gitlab-com/infrastructure/issues/1246
\cc @gl-infra @stanhu
FYI, John, I edited the policy to escalate after 15 mins instead of 30 mins from secondary to Stan + Pablo.
Closes https://gitlab.com/gitlab-com/infrastructure/issues/1246
\cc @gl-infra @stanhu
FYI, John, I edited the policy to escalate after 15 mins instead of 30 mins from secondary to Stan + Pablo.