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Commercial SA Handbook Success Roadmaps

Why is this change being made?

Updating SA handbook to include sa discovery engagements

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
  • Assign this change to the correct DRI
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to your manager.
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Relates to &643, https://gitlab.com/gitlab-com/customer-success/okrs/-/issues/67, https://gitlab.com/gitlab-com/customer-success/okrs/-/issues/68

Closes https://gitlab.com/gitlab-com/customer-success/okrs/-/issues/68

Closes https://gitlab.com/gitlab-com/customer-success/okrs/-/issues/67

Patterned after TAM Playbooks, these roadmaps are in a dedicated page that links to the main CS page. You can see the link out here (in the review app): https://docs-update-com-sa-handbook-discovery-activities.about.gitlab-review.app/handbook/customer-success/#success-roadmap-engagements

Which links to here (in the review app): https://docs-update-com-sa-handbook-discovery-activities.about.gitlab-review.app/handbook/customer-success/success-roadmaps/

Edited by DarwinJS

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