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Update Disqus workflows in Community Relations handbook; add Slack channels for monitoring

Michael Friedrich requested to merge handbook-cr-disqus-comments into master

Why is this change being made?

From a Slack thread (internal) on forwarding Disqus docs comments to Slack we discovered that

https://about.gitlab.com/handbook/marketing/community-relations/community-operations/tools/disqus/ is mostly up-to-date except the Expert responses in Disqus section.

This MR updates the responsibility from Community Advocates to Community Relations and fixes broken expert involvement URLs.

It also adds a section for Monitoring Comments which links the Zapier integration, and lists the Slack channels and DRIs.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this change to the correct DRI(s)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the "Maintained by" section in on the page being edited.
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies.
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR.
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

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