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Add rapid action community responses to the Developer Evangelism handbook

Michael Friedrich requested to merge handbook-de-community-responses-rapid-actions into master

Why is this change being made?

We discussed improvements for HackerNews response action in this Slack thread (internal). This MR adds a "Rapid action response" workflow with analysis and action items to the Developer Evangelism handbook.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this change to the correct DRI(s)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the "Maintained by" section in on the page being edited.
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies.
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR.
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

cc @gitlab-de @sytses

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