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Resolve "Add guidance on creating issue for EA team"

Lily Mai requested to merge 12751-add-guidance-on-creating-issue-for-ea-team into master

Why is this change being made?

Add guidance on creating issue for EA team.

I've currently been getting pings in Slack for investigative issues and I think it would be best to direct team members to this section https://about.gitlab.com/handbook/engineering/quality/engineering-analytics-team/#how-to-engage-with-us that has guidance on how to open a ticket and which labels to apply.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this change to the correct DRI(s)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the "Maintained by" section in on the page being edited.
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies.
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR.
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Closes #12751 (closed) Closes https://gitlab.com/gitlab-com/engineering-analytics/-/issues/27

Edited by Mek Stittri

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