Public Groups (Free Tier) w/o Ultimate features: improve info in Usage Quotas
Problem Validation
Problem validation details
| Question |
Answer |
| What context do we need? |
- Private Free Groups have a limit of 5 users (docs)
- In Usage Quotas, Public Groups (Free tier) always have a
Max seats used and Seats owed content in the rightmost card
Public / Private Free Group
| Private |
Public |
 |
|
|
| What is the problem? |
The card content does not differentiate between with and without Ultimate features
- Users in Public Groups (Free tier) might be confused about why they see an
Add seats button (this is addressed with Free groups with no Free User Cap enforcement s... (#417976 - closed))
- Users in Public Groups (Free tier) without Ultimate might have difficult time to upgrade
- Public Groups (Free tier) (with and without Ultimate features) might be confused about the
Max seats used and Seats owed content (more context here)
|
| Who does the problem impact? |
- All SaaS customers with Public Groups (Free tier) (with and without Ultimate features)
|
Solution & Design
| Question |
Answer |
| What are the potential solutions to this problem? |
| Public Group (Free Tier) – Ultimate features |
Public Group (Free Tier) – w/o Ultimate features |
|
Replace Max seats used and Seats owed content with a paragraph letting the user know they are a Free Public Group with Ultimate features.
Handled with #433992.
|
Replace Max seats used and Seats owed content with a paragraph letting the user know they are a Free Public Group with the ability to upgrade.
Handled is this Issue
|
|
| What are some potential designs? |
See designs section |
Refinement
See comment here.
Implementation status
Edited
by
Angelo Gulina
