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Improve master broken incidents by adding a 'Root cause analysis' thread

Rémy Coutable requested to merge improve-master-broken-incidents into master

What does this MR do and why?

This implements the proposal from gitlab-org/quality/engineering-productivity/team#113 (comment 1184144461).

Example: gitlab-org/quality/engineering-productivity/master-broken-incidents-playground#22 (closed)

Screenshots or screen recordings

Title includes failing jobs (truncated to be less than the maximum of 255 characters)

Screenshot_2022-11-24_at_23.27.43

Two threads are opened after the incident is created

Screenshot_2022-11-24_at_23.27.54

MR acceptance checklist

This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.

Edited by Rémy Coutable

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