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Add fingerprint mismatch documentation for SAML

Brie Carranza requested to merge docs-bcarranza-saml-calculate-fingerprint into master

What does this MR do and why?

This MR updates the Troubleshooting SAML docs to include information on how to calculate the SHA1 fingerprint.

This MR should help to make SAML setup a bit more straightforward and should help ease troubleshooting Fingerprint mismatch errors.

This was motivated by lessons learned while troubleshooting a ticket available to GitLab team members with access to Zendesk.

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MR acceptance checklist

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Edited by Brie Carranza

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