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Update tests and documentation for type quick action

Eugenia Grieff requested to merge 415073-follow-up-from-add-promote_to-quick-action-for-work-items into master

What does this MR do and why?

Addresses the follow-up issue #415073 (closed)

In !122911 (merged) the /type quick action was refactored to also accept params in lowercase. This MR updates the quick action tests and documentation to communicate this change better.

MR acceptance checklist

This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.

Related to #415073 (closed)

Edited by Eugenia Grieff

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