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docs: Mention cluster includes id number in path

Will Chandler (ex-GitLab) requested to merge wc/docs-praefect-cluster-id into master

What does this MR do and why?

There has been some customer frustration around how to convert the @cluster path to the @hashed path expected by rails.

Add a note to the troubleshooting docs explaining that Praefect's internal id can be found using the last element of the path, which can be provided to the praefect metadata command to retrieve the @hashed path.

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