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Update file ldap-troubleshooting.md

Michelle Almendarez requested to merge Invaild_grant_in_Azure into master

What does this MR do and why?

Updates the LDAP troubleshooting.md with information about the Authentication failure! invalid_credentials: OAuth2::Error, invalid_grant error.

This was mentioned as a common issue in the ticket https://gitlab.zendesk.com/agent/tickets/475280 As well as https://gitlab.zendesk.com/agent/tickets/278029

When users switch to SAML from LDAP but user's identities for LDAP still exist in the system. This update to the documentation will allow customers to more easily resolve on their own should they run into this issue.

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How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

MR acceptance checklist

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Edited by Michelle Almendarez

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