Draft: backport to 16.1.5 - Prevent unnecessary sessions in API requests (16.8)
requested to merge patch/bprescott/zd479651-16.1.5-backport into patch/bprescott/zd479651-16.1.5-target
What does this MR do and why?
To generate a hotfix for #437145 (closed) in 16.1 and later. patch should apply to 16.1-16.7 inclusive
requested for: https://gitlab.zendesk.com/agent/tickets/479651
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