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Clarify Jira toolchain availability

Anton Smith requested to merge docs/clarify-jira-toolchain-availability into master

What does this MR do?

The Jira Toolchain is only available if you install the GitLab for Jira Cloud app from the Atlassian Marketplace. The Toolchain does not work with manual installs.

See #384505:

Using Jira toolchain to link projects - The toolchain feature described in #378623 (closed) is not controlled by the GitLab for Jira app even though the UI makes it look like it is. We probably won't be able to add self-managed support to it without being able to modify it.

Screenshots

Installed via the Atlassian Marketplace

Notice how we see an Installed badge:

Screenshot_2024-10-14_at_10.33.25_AM

Installed manually

Screenshot_2024-10-14_at_10.32.22_AM

Related issues

Author's checklist

If you are a GitLab team member and only adding documentation, do not add any of the following labels:

  • ~"frontend"
  • ~"backend"
  • ~"type::bug"
  • ~"database"

These labels cause the MR to be added to code verification QA issues.

Reviewer's checklist

Documentation-related MRs should be reviewed by a Technical Writer for a non-blocking review, based on Documentation Guidelines and the Style Guide.

If you aren't sure which tech writer to ask, use roulette or ask in the #docs Slack channel.

  • If the content requires it, ensure the information is reviewed by a subject matter expert.
  • Technical writer review items:
    • Ensure docs metadata is present and up-to-date.
    • Ensure the appropriate labels are added to this MR.
    • Ensure a release milestone is set.
    • If relevant to this MR, ensure content topic type principles are in use, including:
      • The headings should be something you'd do a Google search for. Instead of Default behavior, say something like Default behavior when you close an issue.
      • The headings (other than the page title) should be active. Instead of Configuring GDK, say something like Configure GDK.
      • Any task steps should be written as a numbered list.
      • If the content still needs to be edited for topic types, you can create a follow-up issue with the docs-technical-debt label.
  • Review by assigned maintainer, who can always request/require the reviews above. Maintainer's review can occur before or after a technical writer review.

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