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Add app password information for office 365 to incoming email docs

John Long requested to merge john_long-master-patch-03447 into master

What does this MR do?

Currently, the set it up section of the Incoming Email documentation only includes information on application passwords for Google. This MR adds a link and information about Office 365 app passwords.

Recently, in support, a few tickets have been generated where it is believed two factor authentication is the cause for authentication failure when setting up Incoming Email for Office 365 mailboxes. This adds additional information that might assist in deflecting tickets.

Internal tickets: 158759 and 159062

Related issues

Author's checklist (required)

Do not add the feature, frontend, backend, ~"bug", or database labels if you are only updating documentation. These labels will cause the MR to be added to code verification QA issues.

When applicable:

Review checklist

All reviewers can help ensure accuracy, clarity, completeness, and adherence to the Documentation Guidelines and Style Guide.

1. Primary Reviewer

  • Review by a code reviewer or other selected colleague to confirm accuracy, clarity, and completeness. This can be skipped for minor fixes without substantive content changes.

2. Technical Writer

  • Optional: Technical writer review. If not requested for this MR, must be scheduled post-merge. To request for this MR, assign the writer listed for the applicable DevOps stage.

3. Maintainer

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  2. Ensure a release milestone is set.
  3. If there has not been a technical writer review, create an issue for one using the Doc Review template.
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