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Disable project metric label for service desk handler

Jan Provaznik requested to merge sdesk-labels into master

What does this MR do?

Currently there is a disproportion of received vs thank you emails on certify dashboard - https://dashboards.gitlab.net/d/stage-groups-certify/stage-groups-group-dashboard-plan-certify?orgId=1, in reality the number of incoming vs thank you responses should be always same.

Having project label causes significant cardinality in service desk metrics, second problem is that because these service desk events are relatively rare, there are not enough events for some pods and data in rate graphs are misrepresented.

Related to gitlab-com/gl-infra/scalability#1133 (comment 609451576)

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Does this MR meet the acceptance criteria?

Conformity

Availability and Testing

Security

Does this MR contain changes to processing or storing of credentials or tokens, authorization and authentication methods or other items described in the security review guidelines? If not, then delete this Security section.

  • Label as security and @ mention @gitlab-com/gl-security/appsec
  • The MR includes necessary changes to maintain consistency between UI, API, email, or other methods
  • Security reports checked/validated by a reviewer from the AppSec team
Edited by Jan Provaznik

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