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Allow to create issues by email when it contains only quotes

Felipe Cardozo requested to merge issue_337598_2 into master

Follow-up from !73397 (merged)

Allows creating issues via email when it contains only quotes. We are doing the same when
creating service desk issues, so we changed it for regular issues too to keep both consistent.
For more information check the discussion in !73397 (comment 723779638).

Related to #337598 (closed)

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