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Change documentation to reflect service desk email visibility

Jarka Košanová requested to merge 345692-doc-sd-permisions into master

What does this MR do and why?

It changes the documentation of the Service desk to reflect the email address visibility change.

MR acceptance checklist

This checklist encourages us to confirm any changes have been analyzed to reduce risks in quality, performance, reliability, security, and maintainability.

Related to #345692 (closed)

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