Interview about triage workflow

Links

Issues

• #550 (closed) Research request
• #826 (closed) Recruitment request

Documents

• Project folder with Research plan, Discussion guide and Screener
• Session notes

Results

• Insights

Checklist

Primary tasks

• 🆕 Draft the research plan.
• Draft the discussion guide.
• Draft the screening survey.
• Create the screening survey in Qualtrics.
• Recruitment request
• Research Coordinator: Recruit and schedule participants.
• Invite the UX Research calendar and any other interested parties to the interviews.
• Conduct interviews.
• Open an Incentives request. Assign it to the relevant Research Coordinator.
• Research Coordinator: Pay participants.
• Synthesize the data and identify trends, resulting in findings.
• Create issues in the UXR_Insights project Dovetail documenting the findings.

Secondary tasks

• 🆕 Incorporate changes proposed in Lessons learned.
• 🆕 Incorporate dogfooding outcomes.