WIP: Interview about triage workflow with Opsgenie

Links

• #550 (closed) Research request (and this issue)
• Project folder with Research plan, Discussion guide and Screener
• Recruitment spreadsheet
• Dovetail project

Checklist

Primary tasks

• Draft the research plan
• Draft the discussion guide
• Draft the screening survey
• Create a recruiting request
• Schedule sessions and invite the UX Research calendar and any other interested parties to the interviews.
• Conduct interviews
• Analyze collected data
• Document insight

Secondary tasks

• Incorporate changes proposed in Lessons learned.
• Incorporate dogfooding outcomes.