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Issue #830 - Review CS handbook onboarding page

Sander Brienen requested to merge 830-cs-onboarding-page-review into master

Why is this change being made?

The CSM group is reviewing and removing stale information from the handbook. This page contained a link to EdCast, which has been phased out. There doesn't seem to be a similar training in LevelUp, so removing the line instead. Furthermore, fixed some more incorrect handbook cross-references and updated the section on risk&triage.

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Edited by Sander Brienen

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