Skip to content

Add 408 code to load balancer troubleshooting

Anton Smith requested to merge docs/aws-load-balancer-ciphers into master

What does this MR do?

The first place I would look for problems with load balancers is this page https://docs.gitlab.com/ee/administration/load_balancer.html, but I was surprised there was no mention of the issue we were seeing with AWS Classic Load Balancer. We later found out that the docs were on the GitLab 15 changes page https://docs.gitlab.com/omnibus/update/gitlab_15_changes.html#aes256-gcm-sha384-ssl-cipher-no-longer-allowed-by-default-by-nginx.

Let's add a link to the GitLab 15 changes section to the troubleshooting section of the load balancers page, and also include the HTTP code that customer might see when exhibiting the issue.

Related issues

Author's checklist

If you are a GitLab team member and only adding documentation, do not add any of the following labels:

  • ~"frontend"
  • ~"backend"
  • ~"type::bug"
  • ~"database"

These labels cause the MR to be added to code verification QA issues.

Reviewer's checklist

Documentation-related MRs should be reviewed by a Technical Writer for a non-blocking review, based on Documentation Guidelines and the Style Guide.

  • If the content requires it, ensure the information is reviewed by a subject matter expert.
  • Technical writer review items:
    • Ensure docs metadata is present and up-to-date.
    • Ensure the appropriate labels are added to this MR.
    • Ensure a release milestone is set.
    • If relevant to this MR, ensure content topic type principles are in use, including:
      • The headings should be something you'd do a Google search for. Instead of Default behavior, say something like Default behavior when you close an issue.
      • The headings (other than the page title) should be active. Instead of Configuring GDK, say something like Configure GDK.
      • Any task steps should be written as a numbered list.
      • If the content still needs to be edited for topic types, you can create a follow-up issue with the docs-technical-debt label.
  • Review by assigned maintainer, who can always request/require the reviews above. Maintainer's review can occur before or after a technical writer review.

Merge request reports