Usability testing of triage workflow

Links

• #914 (closed) Research request
• Project folder with Research plan, Discussion guide and Screener
• Dovetail project

Checklist

Primary tasks

• Draft the research plan and discussion guide @sarahwaldner
• Review research plan and discussion guide @akiripolsky
• Schedule sessions and invite interested parties to the interviews. @sarahwaldner
• Conduct a pilot session @sarahwaldner
• Conduct sessions
• Analyze collected data
• Document insight

Secondary tasks

• Incorporate changes proposed in Lessons learned.
• Incorporate dogfooding outcomes.

Closes #914 (closed)