Tags

Feat: :sparkles: Send pending state event in direct agent assign

- fix(command): :bug: Fixed error in BIC command

- refactor: :recycle: Parametrize event log file
- feat: :sparkles: Transfer notification more visible
- fix: :bug: Bug fixed, error getting puppet destination when it was a menu
- feat: :sparkles: New endpoint to reconnect a whatsapp mautrix bridge
- refactor: :alien: Updated the incoming call message
- fix: :bug: Fixed the error trying to update a Whatsapp Cloud application
- bug: :bug: Fix error when creating new queue with invitees list
- feat: :sparkles: Add the option to send templates to WhatsApp cloud
- fix: :bug: Fixed error in process distribution when agents are unavailable
- fix(commands): :bug: Fixed error in send_bic_message response
- fix: :bug: Fixed bug when trying to transfer chat to user without membership
- feat: :sparkles: Propagation of the read receipts of the agents
- feat(events): :sparkles: Added buffer to events
- fix(portal): :bug: Fixed set portal creator
- refactor: :recycle: Removed code for menubot V1

- Agent join message received again from acd command arguments

- Fixed bug when room creator is not set while trying to get room name

- 🐛 Fixed bug sending membership events
- ✨ Publish acd events in nats jetstream
-  🐛 Bug fix error getting creator identifier

- feat(events): :sparkles: Add ACD events (PORTAL, MEBER, MEMBERSHIP)
- feat: :sparkles: Added access control list to add and remove users from rooms
- feat(cmd):  :sparkles: Added BIC endpoint to start conversations by business with different destinations
- feat(agent_manager):  :sparkles: Allowed use invite in process distribution
- feat(command_handler): :sparkles: Improved command handler
- feat(command_handler): :sparkles: Improved command argument processor
- fix(puppet): :bug: Fixed puppet creation process
- feat(transfer): :sparkles: Added parameter enqueue chats in transfer command
- test(puppet): :test_tube: Added test to puppet class
- feat(transfer): :sparkles: Created a new transfer endpoint that returns an error if there is no agent in the room
- fix(queue): :bug: Fixed ghost queues
- chore(config): :sparkles: Correctly initialize the meta portals

- Revert join menubot, invite always

- Remove menubot invitation on resolve, pm, transfer
- Set properly admin power level when join to portal room

- Error verifying puppet in portal: puppet left portal no matter if it was the puppet in room

- Fixed portal creation in hanlde_join and handle_invite

- Fixed portal initialization in send message endpoint
- Added parameter process_destination_on_joining

- Added adjustments to allow menu invitations in guest rooms
- Do not process destination from a chat initialized with send message endpoint until the customer answers

- Improve provisioning API documentation.
- Added support for menu as destination in puppet.
- Improve enqueued portals process. A portal state is used instead of a table to store enqueued portals.
- User is informed when their assign agent is not available.
- Added HTTP responses to ACD in transfer endpoints.
- Added 2FA support to Instagram and Facebook login.
- Refactoring the RoomManager class to handle portals.

- Added `no_voice_call` configuration parameter to config.py, to keep the changes in this parameter.

Removed unnecessary validation when queue already exists in  command

- Rename methods to obtain serialized memberships
- Modified members endpoint to return the status of all agents
- Added new queue action that adds previously created rooms
- Added method to obtain the room theme
- Added support for connecting to the Facebook bridge
- Added examples in the login and challenge documentation
- Changed queue command execution permission
- Respond to an error when the command fails
- Added new update_members endpoint
- Added displayname in the user membership response
- Refactoring for the use of portal and queue in some parts of the code
- Fixed errors when the agent leaves the queue
- Fixed when the room is created and menubot is not invited
- Fixed errors when guests are an empty string
- Fixed errors in the portal database query
- Fixed errors in the queue membership list
- Fixed errors in the queue command
- Fixed errors in the information and queue list endpoints

Fix when creating the room and not inviting to menubot

Now using the `!acd version` command, it shows you the service tag + extra commits.

It updates the version from `alpine:3.15` -> `alpine:3.17`.

Bugfix in state_event command.

Refactoring to the command processor.

Added commands and endpoints to use queues.

Added timezone to `creation_date`, `state_date`, `pause_date` fields in `queue_membership` table.

Fixed bug in mautrix python cache, get_power_levels